Questions, answered plainly.

Calyssa is an LED face mask made from flexible silicone. It uses four wavelengths of light (red, yellow, blue and infrared) and is designed for ten-minute sessions at home.

• Red, 630nm: helps reduce the appearance of fine lines & wrinkles
• Yellow, 590nm: helps improve the appearance of uneven tone & texture
• Blue, 460nm: helps improve the appearance of redness & blemishes
• Infrared, 850nm: helps skin appear plumper, smoother & more radiant

Calyssa Face Mask covers your whole face, with 240 LEDs. Calyssa Bundle adds the neck and chest device, for 480 LEDs in total. Both use the same four wavelengths and the same controller.

Calyssa Face Mask: LED face mask, handheld controller, USB-C charging cable, adjustable straps, eye protection, Calyssa manual, quick-start ritual card and carry bag. Calyssa Bundle: all of that, plus the neck and chest device. Everything arrives in our rigid glossy box. The first 300 orders also include our founding gift: a sculpting face brush with a jade gua sha handle.

Scan the QR code on your Quick Start Guide card, or visit jimlux.com.au/calyssa-guide. Choose your device, watch the set-up video and follow six simple steps. Your first session is just 5 minutes.

Calyssa Face Mask covers your whole face. Calyssa Bundle adds the neck and chest device, which many people choose from their forties, when the neck and décolletage often show change first. Our 2-minute skin quiz matches you with one and builds your routine.

Yes. Calyssa is tested to the IEC 62471 photobiological safety standard and carries CE, FCC and RoHS certification. Wear the eye protection every session, and always read the label and follow the directions for use.

Yes, when used as directed. Calyssa is tested to IEC 62471, the international photobiological safety standard, and comes with its own eye protection. Wear it for every session, and don't stare directly into the LEDs.

You don't need to put your day on hold. With your eye protection on, you can still see clearly: read, scroll, answer a few emails, or simply rest. Your ten minutes, your way.

Calyssa runs from a rechargeable handheld controller, connected by cable to the mask (and the neck device, with the Bundle). To charge, disconnect the mask and neck device, then plug the controller into any certified 5V USB charger, like your phone charger, with the included USB-C cable. The screen indicator flashes while it charges and turns off when it's full.

• Battery: 3,000 mAh
• Charging time: 3–4 hours
• Run time: up to 90 minutes of light per charge, about nine 10-minute sessions

Charge it fully before your first session. No app needed.

Wipe Calyssa with a soft, dry cloth after each session and store it in its carry bag or glossy box, away from direct sunlight. Your Calyssa manual has the full care instructions.

Yes, once, before your first session. Cleanse and dry the skin on your inner forearm, then let Calyssa run for a full 5-minute session there. If your skin feels hot, uncomfortable or irritated, stop. If it looks red, itchy, swollen or irritated afterwards, don't use Calyssa, and check with your healthcare provider before trying again.

3–5 sessions a week, 10 minutes each, one light per session. New to LED? Start with 3 sessions a week for your first 2 weeks.

• Red (630 nm): 3 times a week, for 4–8 weeks, then keep going
• Yellow (590 nm): 3 times a week, for 4–8 weeks, then keep going
• Blue (460 nm): 1–2 times a week. Review after 4 weeks
• Infrared (850 nm): 3–5 times a week, for 8–12 weeks, then keep going

Morning, evening, or whenever you find ten minutes for yourself: the best time is the one you'll keep. Consistency is key.

One light per session works best. Each light is designed to be used on its own for its full session, so choose the light for your main goal today and alternate through the week. Our skin quiz builds the plan for you.

Not necessarily. The research on light therapy shows a "biphasic" dose response: up to a point, more light helps; beyond it, more adds little. That's why we recommend 10 minutes and a steady weekly rhythm, rather than longer sessions. Consistency is key.

Straight after a session your skin may look a little pink. That's normal, and it usually settles within 1–2 hours. If your skin feels hot, uncomfortable or irritated during a session, stop. If redness lasts, or you notice itching or swelling, stop using Calyssa and check with your healthcare provider.

Light therapy rewards consistency. We suggest regular sessions for 8 to 12 weeks before judging your results. Individual results vary.

Yes. Use Calyssa on clean, dry skin, then apply your usual serum and moisturiser. If you use prescription skincare or medication that increases sensitivity to light, check with your doctor or pharmacist first.

Please read your Calyssa manual before your first session. Don't use Calyssa if you:

• are pregnant, planning a pregnancy or breastfeeding
• have epilepsy or light-induced headaches
• have a genetic eye condition
• have lupus erythematosus, photosensitive eczema or albinism
• take medication that increases sensitivity to light (if you're unsure, ask your doctor or pharmacist)

If you have a medical condition or have had a recent skin procedure, check with your doctor first. Everyone should do the quick sensitivity test before their first session.

The first 50 units of each product sell at founders' pricing: $399 for Calyssa Face Mask and $599 for Calyssa Bundle. They're released to the waitlist in Founders' Early Access, Friday 20 to Monday 23 November, then to everyone at Glow Night on Thursday 26 November, while they last, until Monday 30 November. After that, the full prices are $449 and $649.

The first 300 orders include a sculpting face brush with a jade gua sha handle, free. It's our thank-you to the people who start with us, and once the 300 are gone, it won't be included.

Order by 12pm Sydney time, Monday to Friday, and your Calyssa ships from Sydney the same day. Later orders ship the next business day (Founders' Early Access orders are hand-numbered and ship within 2 business days), and you'll get a tracking link by email as soon as it's on its way. Most Sydney orders arrive in 2 business days with free Standard shipping, or the next business day with Express. We deliver to Australia and New Zealand. See Shipping & Returns.

Free on orders over $300, which includes every Calyssa Face Mask and Calyssa Bundle. Orders under $300 ship for a flat $15 within Australia, or $25 to New Zealand. Express delivery within Australia is $20.

Not yet. Instalment options are on the way, and we'll list them here as soon as they're available at checkout.

You have 60 days to decide. If it isn't right for you, contact us first: we can often help with a small change to your routine. If you'd still like to return it, send it back in like-new condition with all its accessories and the original glossy box for a refund of the product price. See the full conditions. Every device also has a 12-month warranty.

It's made to be one. Calyssa arrives in our rigid glossy box, as collectable as a magazine cover, with a quick-start ritual card inside. A gift to yourself, or to someone you love. For Christmas delivery, order by the cut-off date on our Shipping page.