Your ritual begins here

Welcome to Calyssa.

Thank you for choosing Calyssa. Choose your device, watch the set-up, and you'll be ready for your first session in minutes.

Your set-up video is on its wayIn the meantime, the six steps below are all you need.
  1. 1

    Unbox

    Remove the protective film from your face mask and charge the controller fully: it takes 3–4 hours by USB-C. Keep the included eye protection ready for every session.

  2. 2

    Connect

    Clip the straps onto your face mask, then connect it to the controller.

  3. 3

    Wear

    Put on your face mask and adjust the straps for a secure, comfortable fit.

  4. 4

    Begin

    Before your very first session, do the 5-minute sensitivity test on your inner forearm (see your manual). Then select your light and session time on the controller, and begin with five minutes.

  5. 5

    Aftercare

    Turn off the controller and disconnect the face mask before cleaning. Store it as directed in your User Manual. Your skin may look a little pink for 1–2 hours: that's normal.

  6. 6

    Complete your ritual

    Apply your preferred serum and moisturiser. Sweep it in with your face brush if you have one.

Your routine at a glance

Frequency

3–5 sessions a week. 5, 10, 15 or 20 minutes per session; 10 minutes is recommended.

Timing guidance

Begin gradually. Adjust treatment time and frequency with care, according to your skin's response and your User Manual.

Your first session

Begin with 5 minutes. Build up to 10 over your first 2 weeks.

Relax. Restore. Radiate.

SafetyRead the complete Calyssa User Manual before first use. Follow all safety, contraindication, cleaning and treatment-time instructions.

Your next step · 2 minutes

Now, your personal light plan.

Tell us about your skin and we'll tell you which light to use on which day. Consistency is key, and a plan makes it easy.

Build my plan

Set-up questions

Getting started.

Anything else? Our Sydney team replies within one business day.

Contact us
Which light should I start with?

Start with the light for your main goal: red for the appearance of fine lines, yellow for tone and texture, blue for redness and blemishes (1–2 times a week), or infrared for plumper, more radiant-looking skin. The skin quiz builds your weekly plan.

How long should my first sessions be?

Begin with 5 minutes for your first session, and build up to the recommended 10 minutes over your first 2 weeks. Start with 3 sessions a week, then move to 3–5.

Can I see through the eye protection?

Yes. Wear it for every session, and you can still read, scroll or answer a few emails while Calyssa works. Just don't stare directly into the LEDs.

The controller won't turn on.

Charge it fully with the USB-C cable: a full charge takes 3–4 hours. The screen indicator flashes while it charges and turns off when it's full. If it still won't start, contact us with your order number and we'll sort it out. You're covered by our 12-month warranty.

My skin feels a little warm or sensitive.

Straight after a session your skin may look a little pink. That's normal, and it usually settles within 1–2 hours. If it feels warm or sensitive, go back to shorter 5-minute sessions and fewer sessions a week, then build up gradually. Stop if your skin feels hot, uncomfortable or irritated, and if redness lasts or you notice itching or swelling, stop using Calyssa and check with your healthcare provider.

How do I clean and store Calyssa?

Turn it off and disconnect before cleaning. Wipe it with a soft, dry cloth, then store it in its carry bag or glossy box, away from direct sunlight. Your User Manual has the full care instructions.

Calyssa face mask and neck and chest device lit in blue light

Share your ritual

Show us your ten minutes.

Tag @jimluxofficial with #JIMLUXglow. Take a day-one photo too: in daylight, no makeup. You'll want to compare at week 4, week 8 and week 12.